Under the current legal situation, there is basically no right to unilaterally withdraw from agreed bookings. Under this legal situation, the customer would therefore be obliged to pay the agreed fee in full.
But: for a fee of 10% of the agreed fee, the Fitness Expert grants his customer the possibility to cancel the confirmed booking up to 24 hours before the agreed date.
Alternatively, the customer has the right to relocate the appointment to a replacement date or – with the approval of the fitness expert – as a redeemable, but non-refundable credit until 24 hours before the agreed date.
A cancellation or transfer of confirmed bookings within 24 hours before the agreed date is only possible with the express consent of the fitness expert.
For more information, you may read our terms.